StadtRAD Hamburg
StadtRAD Hamburg – Rent bikes flexible and enjoy every trip
Rent a bike in Hamburg +++ The first 30 minutes of each ride are free.Whether you are a working person, a leisure time person or a tourist, with StadtRAD Hamburg you can rent a bike at any time, cheaply and flexibly.Everywhere in the city you will find a station where you can rent and return a bike around the clock. The first 30 minutes of each ride are free of charge. In addition to our StadtRÄDERN, you will also find cargo pedelecs at selected stations for big shopping trips and for your children!With our app, you can rent a bike, view your personal opening code and redeem voucher codes. You can keep an eye on the costs in your bookings at all times.So what are you waiting for? Register directly via the app and you can hop on and start cycling.We have improved our App:* Color adjustments in dark mode* Bug fixesDo you like the app or have feedback for us? Then please rate us here in the App Store, on Facebook or Instagram.Have a good ride.Your StadtRAD Hamburg Team
Rent a bike in Hamburg +++ The first 30 minutes of each ride are free.Whether you are a working person, a leisure time person or a tourist, with StadtRAD Hamburg you can rent a bike at any time, cheaply and flexibly.Everywhere in the city you will find a station where you can rent and return a bike around the clock. The first 30 minutes of each ride are free of charge. In addition to our StadtRÄDERN, you will also find cargo pedelecs at selected stations for big shopping trips and for your children!With our app, you can rent a bike, view your personal opening code and redeem voucher codes. You can keep an eye on the costs in your bookings at all times.So what are you waiting for? Register directly via the app and you can hop on and start cycling.We have improved our App:* Color adjustments in dark mode* Bug fixesDo you like the app or have feedback for us? Then please rate us here in the App Store, on Facebook or Instagram.Have a good ride.Your StadtRAD Hamburg Team
Read trusted reviews from application customers
After a lot of updates on the user agreements, this system started to be as painful as it can get. You hire the bike but it doesn't unlock itself and you have to call hotline. You return the bike at the station and lock it but it still shows itself active in the application so you call hotline. Everyday it is getting worse.
Ungenutzte Beträge werden nicht zurück überwiesen. Auch über die unten genannte email kommt man nicht an sein Guthaben.
got me around the city!
I signed up.. paid the bill now my contract is blocked and I can't use the app or the bikes!! The contact us page of the app and site does not work!! And when I call support they only speak German which I don't understand.. Once I was able to get through to an operator but she told me to wait and kept me on call for 15 minutes!! I did email. You don't answer emails either! Nov 11: I do have patience, I emailed on 2nd Nov and I still have not received any type of response! I don't know whom you've emailed but it's definitely not me
Did not work at all
Disaster. Every time I use it there is a problem with bike return so I always count in a (at least one) phone call with customer service at the end of the ride. Even then it also happens that I do get charged and I have to call again and explain all over in order to get my money back.
I can't register, after registering, I can not login. And I have the confirmation code and everything...
Is the GPS Locations of the nearest available bicycles updated in the app on a timely basis?
This app is a good app taking all the aspects into account but what I don't like is the fact that the app uses the camera automatically even when I don't need it. And even when I already choose to enter the bike code manually the app still uses the cam in the background. Completely unnecessary and uses power of course.
Love the service and have used it since day 1. The app is useable and mostly gets the job done. A few updates that made the app less user-friendly: Unlocking code is harder to find. It was originally in the current rental home screen. The app now only works for Hamburg city - not even for the metropolitan region! Now you need two apps for Hamburg and Lüneburg, for example.